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日系IT企業にてIT Technical Support募集中!福利厚生充実、ビザサポート有

業種
IT・コンピューター
職種
SE・プログラマー , エンジニア(技術者)
社名
City Lights International
必要な語学力
全般的に仕事で使える
雇用形態
フルタイム
担当者
City Lights
メールアドレス
asuda@citylightsjob.com
URL
http://citylights-holdings.co.jp/
エリア名
Midtown East , Manhattan
Position
IT Technical Support (Japanese/English Bilingual)

Working hour
Mon. – Fri. 9:00 AM – 5:00 PM

Location
New York, midtown

Operation
1) Technical Support for PCs, printers and tablet/smart phones, etc.
o Troubleshooting and maintenance of hardware and software.
o Technical Operation Support in both Japanese/English.
o Response to queries either in person or over the phone/email in both Japanese/English.
2) Documentation for technical support
o User manuals (English/Japanese).
o FAQ.
o User announcement, etc. (English/Japanese).
5. Required experience/knowledge
1) 3 years of experience in IT technical support.
2) Knowledge in Windows10.
3) Knowledge in Active Directory function: adding users, password reset, etc.
4) Knowledge in MDM and its operation. (Preferred experience.)
5) Knowledge in Antivirus software and its operation for corporate use (Symantec, etc.)
6) Knowledge in TCP/IP Networking.
7) Documentation using MS Word and Powerpoint, and Excel.
8) Experience in use of ticket systems.

Salary
50K-70K DOE

※ご興味のある方は、履歴書を添付の上、現在のビザステータスを添え下記Email宛までお送りください。恐縮ですが書類選考通過の方のみへ面接のご案内をさせていただきます。asuda@citylightsjob.com

(変更日時:2020/01/15 13:06)

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